SmileMatch · Matching
Patient–Dentist Matching

The wrong dentist choice breaks trust — even when treatment is good.

In complex and esthetic dentistry, outcomes depend not only on technical skill, but on alignment: expectations, communication style, experience, and clinical focus.

SmileMatch Matching is not a marketplace. It is a routing and alignment system designed to connect the right patient to the right dentist — before treatment begins.

This is not lead generation.
This is trust infrastructure.

the problem

Most matching today is accidental — not intentional

And accidents are expensive in complex care.

Patients choose dentists based on proximity or marketing, not suitability
Dentists receive low-fit enquiries that waste time and harm trust
Expectation mismatches lead to dissatisfaction — even with good clinical work
Cross-border cases amplify communication and cultural risk
Complex cases are routed without structure or pre-qualification
Revisions and referrals arrive too late, after damage is done
definition

What SmileMatch Matching is — and what it is not

What it is
  • • Case-aware patient routing
  • • Pre-alignment of goals, expectations, and scope
  • • Dentist selection based on clinical focus & preferences
  • • Designed for complex, esthetic, and cross-border care
What it is not
  • • A dentist marketplace
  • • Paid ranking or bidding system
  • • Mass patient acquisition tool
  • • Replacing dentist-patient relationships
logic

How matching works (high level)

Structured intake

Patient goals, concerns, complexity, preferences, and constraints are captured early.

Case-aware routing

Cases are routed based on suitability — not availability or advertising.

Aligned introduction

Dentists receive cases that fit their focus, communication style, and expectations.

impact

Why structured matching matters

For patients

Clearer expectations, safer decisions, and fewer disappointments.

For dentists

Higher-fit cases, protected reputation, and less time lost on misaligned enquiries.

For cross-border care

Reduced cultural, communication, and expectation risk before travel or commitment.

audience

Who this is designed for

Clinics handling complex or esthetic cases
Dentists receiving frequent low-fit enquiries
Networks or DSOs seeking quality-based routing

Matching is being piloted selectively

This is not open enrollment. We work with a small number of clinics to validate alignment, outcomes, and workflows.